OTC National Compliance Casework Officer
Driver and Vehicle Standards Agency
Apply before 11:55 pm on Sunday 20th October 2024
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About the job
Job summary
Are you an effective communicator?
Do you have excellent organisational skills with a proven ability to prioritise?
Are you an effective problem solver with the ability to analyse and interpret information from a variety of sources?
If so, we would like to hear from you!
Job description
The National Compliance Casework Officer works within the Office of the Traffic Commissioner (OTC).
The Traffic Commissioners (TC) have responsibility for the licensing and regulation of GB based operators of heavy and light goods vehicles involved in international transport, buses, and coaches (public service vehicles) and of those who drive them, the registration of local bus services, adjudication of appeals against the impounding of vehicles operated without a valid operator’s license and other functions.
To work as part of a team providing support for the independently appointed Traffic Commissioner (TC) to enable him/her to undertake their statutory duties in relation to the licensing and regulation of goods and public service vehicle operators and vocational driving licence holders.
In particular, the role involves the preparation of cases for public inquiry and post hearing case administration. This will ensure the TC and all relevant parties have the required case papers.
The role involves the handling of the administrative procedures for operators or drivers’ cases that will need referring to the traffic commissioners. This will include the compilation of Section 9 or 43 statements and ensuring that submissions are accurate and provide sufficient details for the traffic commissioner to enable them to act on their statutory duty.
Key Responsibilities include but are not limited to:
- Using multiple sources to research, interrogate and extract a wide range of relevant information.
- Drafting detailed reports, letters and statements in accordance with internal guidance and operational instructions.
- Work in collaboration with colleagues across all functions in the OTC/ DVSA and wider Civil Service, acting with honesty and integrity, helping to promote a high performing team.
- Liaise with relevant internal and external departments to ensure stakeholder needs are met and requirements are fully communicated throughout the business.
For further information, please see the attached Candidate pack.
Person specification
To be successful in this role, you will have excellent verbal and written communications skills with the ability to draft complex submissions and letters within a legislative framework.
- Excellent verbal and written communications skills with the ability to draft detailed reports and letters.
- Excellent organisational and administrative skills with an ability to manage and prioritise multiple tasks.
- Ability to analyse and summarise information from a wide range of sources.
Additional Information
This role can be based in Birmingham, Bristol, Leeds, Newcastle, Nottingham or Swansea, your presence at one of these locations will form part of the working arrangements agreed with you. We operate a hybrid working model giving you greater flexibility about where and when you work. Our expectation is that you will spend a minimum 60% of your time at your base location. Visits to other DVSA sites or work locations count towards this.
During your application, you should indicate which location(s) you wish to be considered for and, if successful, you will be placed on an individual list of candidates for each location. Candidates will be held on that list and drawn from it in merit order.
We advise you to carefully consider which locations you wish to be considered for. If you decline an offer for a location, you have expressed a preference in or have expressed an interest in more than one location and accept an offer, you will be withdrawn from any lists you may be held on.
We may also offer candidates a location that they have not expressed a preference for where we have the requirement to do so but this will again be done on the basis of your place in the overall merit order and, in this event, you will not be removed from the list if you decline.
This post is offered on a Fixed Term Appointment (FTA) basis to complete a finite piece of work.
For permanent Civil Servants, this role is only available on loan, so you must have your home departments approval to return to them at the end of the loan before you apply. There is no opportunity for a permanent Civil Servant to take on this role as a fixed term appointment. OGD applicants will be appointed on an inward loan and subject to the terms of the agreed inward loan. Internal candidates will return to their previous post at the end of the loan period, which will need to be agreed with your line manager in advance.
If you're employed by a non-departmental public body (NDPB) by moving jobs this will involve a change of employer and you may break the statutory rules on continuity of employment.
Please note, due to the nature of the role candidates must expect occasional travel and overnight stays, as per business requirements.
Please take note that DVSA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.
More information can be found here: Candidate Pack
About Us
The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably.
We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.
We’re working hard to:
- Make roads safer.
- Improve services for our customers.
- Make road transport greener and healthier.
- Harness the potential of technology and data.
- Grow and level up the economy.
To find out more about how we champion diversity and inclusion in the workplace and making DVSA a great place to work visit our Careers website.
Behaviours
We'll assess you against these behaviours during the selection process:
- Making Effective Decisions
- Delivering at Pace
- Working Together
- Managing a Quality Service
Benefits
Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits.
This includes:
- An environment with flexible working options where we encourage a great work-life balance.Generous Annual Leave - 25 days holiday, increasing by 1 each year of service, up to 30.
- 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
- Latest IT and Tech devices.
- A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues.
- Excellent learning and development tailored to your role including paid apprenticeships up to Masters level.
- Wide range of discounts schemes on high street names.
- Employee assistance program for health and wellbeing.
- Cycle to work scheme and Gym membership offers.
- For more information see visit our careers page.
Things you need to know
Selection process details
How to Apply
As part of the application process you will be asked to provide a CV and Personal Statement. Further details around what this will entail are listed on the application form.
For your Personal Statement, please provide detailed evidence of the following:
- Excellent verbal and written communications skills with the ability to draft detailed reports and letters.
- Excellent organisational and administrative skills with an ability to manage and prioritise multiple tasks.
- Ability to analyse and summarise information from a wide range of sources.
Your Personal Statement will be limited to a maximum of 750 words.
The selection process will be designed specifically for the role. As a result, your assessment will include:
- An interview.
The sift is due to take place week commencing 21 October 2024.
Interviews are likely to be held from week commencing 4 November 2024.
This interview will be conducted via a video interview, details of which will be provided to you should you be selected for interview.
We’ll try to meet the dates we’ve set out in the advert. But there may be occasions when these dates will change. We’ll give you plenty of notice of any important dates.
If you would like to find out more about what it’s like to work for DVSA and how to apply, we will be holding virtual sessions to find out more. Please click here to secure your place at one of our upcoming events.
The Department for Transport recruits using Success Profiles. For each role, we consider what you need to demonstrate to be successful.
This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.
You can read more about Success Profiles here.
Reasonable Adjustments
As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.
Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.
If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
Document Accessibility
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email DRGComms@dft.gov.uk for assistance.
Further Information
For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.
Pre-employment Checking
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Simon Griffiths
- Email : Simon.griffiths@otc.gov.uk
Recruitment team
- Email : dftrecruitment.grs@cabinetoffice.gov.uk
Further information
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here
