SFO & Complaints Reviewing Manager (Senior Probation Officer)( Ref : 91395 )
HM Prison & Probation Service
Apply before 11:55 pm on Friday 15th November 2024
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About the job
Job summary
Job description
This is a permanent position for a Reviewing Manager in the Serious Further Offences and Complaints Team with the North East Performance & Quality Team. The successful candidate will undertake investigations and reviews of SFOs, Complaints and IMRs within the Region.
Our Serious Further Offence and Complaints Team forms part of the wider Performance & Quality Team for the North East Probation Service. It consists of Reviewing Managers who undertake investigations into Serious Further Offences and Complaints, in addition to undertaking other investigations, such as Individual Management Reviews (IMR) which form part of Serious Case Reviews and/or Domestic Homicide Reviews. The successful candidate will be line managed by the Head of SFOs & Complaints
New entrants to the Civil Service will be expected to join at the entry point salary for the advertised band
Existing Civil Servants will have their salary calculated in accordance with the Department’s pay on transfer / pay on promotion rules.
This post is currently advertised without VISOR Vetting to enable appointment to take place as soon as possible, however, VISOR vetting will be required to be completed in due course.
Overview of the job
This is a management role within the National Probation Service (NPS).
The Senior Probation Officer supports the Head of Operational Function to provide management and a leading role within a Local Delivery Unit (LDU) or other operational unit.
Summary
The job holder will be expected to manage and lead staff within the operational area to the required standard, and will offer support and cover to other teams/functions during periods of absence.
In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.
The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.
If relevant to the role, some out of hours working may be required
Responsibilities, Activities & Duties
Senior Probation Officers may be required to undertake any combination, or all, of the duties and responsibilities set out below.
- To provide effective management and leadership to the team
- To be accountable for the quality delivery of good practice and team performance improvement within policy and national standards
- To ensure that all team resources, including interventions, are deployed cost effectively and provide best value in terms of both budget control and realising the organisation's strategic aims
- To ensure that staff can efficiently and effectively meet the requirements of the NPS' contract with HMPPS, Community Rehabilitation Companies (CRC) and local business plans as required
- To access, interpret, analyse and apply performance data pro-actively in order to maximise LDU/team performance, evaluate practice and deliver organisational aims
- To proactively manage staff development, issues of underperformance, attendance, health and safety, employee relations and diversity matters. Adopt a consistent, fair and objective standpoint when making decisions in relation to individual staff issues
- To ensure that offender managers manage risk appropriately, and meet all public protection standards and targets
- To contribute directly to public protection through multi-agency arrangements and individual casework review, discussion and feedback
- To promote a culture of innovation and continuous improvement to service delivery
- To manage financial resources for your area of responsibility as required by your Head of Operational Function and in line with HMPPS financial regulations and policies. To authorise expenditure within financial limits
- In accordance with the business plan, to provide a leading role and direction in work with partners and key stakeholders, and represent the NPS as appropriate to the role
- To facilitate effective communication between the LDU/Operational Unit management team and internal and external partners
- To play an active part in the corporate management of the NPS as necessary, as a member of the LDU/Operational Unit Management Team
- To undertake specific areas of responsibility as delegated by the Head of Operational Function.
- Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes
- Carry out safeguarding children duties in accordance with the NPS statutory responsibilities and agency policies
- To work within the aims and values of NPS and HMPPS
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under Job Evaluation and shall be discussed in the first instance with the Job Holder.
Technical Requirements
qualification in one of the following areas:
- Probation Qualification Framework Graduate Diploma/Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice.
- Or, a qualification which was recognised at the time of qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007. The following qualifications gained in England and Wales were previously recognised as providing such eligibility:
Diploma in Probation Studies
Diploma in Social Work (with Probation Option)
CQSW (with Probation Option)
A
Person specification
Qualifications
- Probation Qualification Framework Graduate Diploma/Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice.
- Or, a qualification which was recognised at the time of qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007. The following qualifications gained in England and Wales were previously recognised as providing such eligibility:
Diploma in Probation Studies
Diploma in Social Work (with Probation Option)
CQSW (with Probation Option)
Behaviours
We'll assess you against these behaviours during the selection process:
- Developing Self and Others
- Making Effective Decisions
- Delivering at Pace
- Communicating and Influencing
- Managing a Quality Service
Technical skills
We'll assess you against these technical skills during the selection process:
- Please refer to Job Description
Benefits
- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
- Annual Leave
- Public Holidays
- Season Ticket Advance
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Things you need to know
Selection process details
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : SSCL Recruitment Enquiries Team
- Email : Moj-recruitment-vetting-enquiries@gov.sscl.com
- Telephone : 0845 241 5358
Recruitment team
- Email : Moj-recruitment-vetting-enquiries@gov.sscl.com
Further information
