PB5, Test Manager, SEO, Perm, Liverpool or Newport
Charity Commission
Apply before 11:55 pm on Sunday 20th October 2024
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About the job
Job summary
As a member of the Digital & Technology Management team, you will lead a multi-skilled team to test the functionality, quality and make recommendations to improve performance of the Charity Commissions Digital Services for trustees and members of the public within an agile and matrix working environment.
You will play a pivotal role to the success of software projects by overseeing the products quality and functionality testing phase guaranteeing products are fit for purpose.
You will be managing resources, relationships, and contributing to technology roadmaps ensuring capacity and skills for delivery from your team.
You will have a strong grasp of testing processes, test automation and software with the ability to build test strategies, test cases and evaluating scripts. You will also understand software development iterative lifecycles and ensure our digital services align with Commission architectural principles, are user centric, comply with GDS design requirements and pass acceptance criteria.
You will need to be an excellent communicator, leader, and motivator with high standards that you inspire in others. You will take accountability for your team’s work and be comfortable making changes and leading them in new directions, as necessary.
Job description
Key Responsibilities:
Strategic Planning: You will manage the resource of your team, coordinating all testing activities during every stage of the test process, as well as coordination with senior executives on testing projects and strategies.
Quality Assurance: You will implement and enforce best practice testing approaches to ensure the highest quality criteria, mitigating any threats that may arise during testing.
Continuous Improvement: You will explore opportunities to continually improve the predictability and effectiveness of software delivery in an environment with a large appetite for digital and technology change. Actively manage testing of products and services throughout their lifecycle (inception through to retirement). Increasing innovation and the maturity of our software testing lifecycle processes and controls.
Leadership and Team Management: You will lead and inspire a test team fostering a collaborative and innovating work environment. You will provide mentorship, guidance and support to team members promoting professional growth and skills development.
Cross-functional Collaboration: It is essential that you work collaboratively within the multi-skilled Digital Data and Technology function and across the wider Charity Commission ensuring inclusion and conflict resolution during the inception, delivery, and iterative cycles to ensure our digital services align with Commission architectural principles, are user centric, comply with GDS design requirements and pass acceptance criteria.
Person specification
Ability:-
- Able to engage in elements of risk management such as effectively managing and tracking the mitigation of risks.
- Able to manage various dependencies across teams, departments and government as a whole.
- Excellent communication skills, including the ability to challenge, influence and negotiate with stakeholders at all levels.
- Able to identify and compare the best processes or delivery methods to use.
- Able to recognise when something does not work and encourages a mindset of experimentation.
- Can adapt and reflect, is resilient and has the ability to see outside of the process.
- Able to use a blended approach depending on the context.
- Able to help teams to manage and visualise outcomes.
- Able to act as the point of contact for contracted suppliers.
Experience:-
- Experience of all phases of testing lifecycle including System, Functional, SIT, Regression, UAT, Non-Functional testing.
- Experience in Agile development.
- Knowledge of automated testing tools like Gherkins, Cucumber/Gherkin, Selenium or similar.
- Experience of using Azure DevOps/JIRA.
- Experience of managing change control processes and experience of managing zero defect application testing.
- Knowledge of how to test to ensure Web Content Accessibility Guidelines (WCAG) 2.1 has been adhered to in service build.
Technical:-
- ISTQB qualified.
- Excellent understanding of Software Quality Assurance standards and best practice.
- Understanding of user centric design and service design standards.
Qualifications
Behaviours
We'll assess you against these behaviours during the selection process:
- Changing and Improving
- Managing a Quality Service
- Delivering at Pace
Benefits
This is your chance to make a contribution that really matters and to make an impact in an organisation where your voice will be heard and your hard work noticed.
Watch this short video to find out more about us.
We operate a flexible hybrid working policy where office attendance is combined with homeworking days dependent on role and corporate requirements.
We recognise everyone as an individual, accepting people for who they are and treating everyone fairly. We welcome the unique contribution diverse applicants bring from all backgrounds and we aim to have a workforce that represents the wider society that we serve. We champion inclusion and wellbeing, aiming to create a workplace where everyone feels valued and has a sense of belonging.
We do not discriminate on the basis of culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.
We offer access to the highly competitive Civil Service Pension Scheme (employer contributions of 27.1%), far more than in the private sector, and a flexible, family-friendly environment. Additionally, you can look forward to other great benefits via our ‘Perkbox’ and ‘Edenred’ schemes. These include everything from an interest-free season ticket loan and bicycle loan (after two months) to discounts on gym membership, cinema tickets and restaurants. Please see the attached Charity Commission benefits document.
A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30 days per year.
The Charity Commission’s operational ambition is to realise the Commission’s values of being an expert regulator that is fair, balanced, and independent, which works in a way that is supportive, collaborative, and innovative to achieve our ambitions. We want to develop our capability to regulate charities to realise this goal and meet our statutory and public duties to ensure that charity in England and Wales can deliver maximum benefit to society in a way that upholds its reputation in the eyes of the public.
Work at the Charity Commission and you’ll make a difference every day to:
- The 170,000 charities of all shapes and sizes that we regulate across England and Wales.
- The trustees we partner with and advise.
- The people and causes that benefit from the £10bn generously donated each year by the public.
Find out more about working for us here.
To note: Any move across the Civil Service on or after 4 October 2018 may have implications on an employee’s ability to carry on claiming childcare vouchers.
Things you need to know
Selection process details
As part of the application process as a minimum you are asked to complete a CV and Personal Statement.
To apply for this post, you must complete an online application with the following:
- A blind CV setting out your Job History/Full Qualifications/Previous skill and experiences.
A Personal Statement (maximum 750 words) demonstrating how you meet the essential criteria for the role outlined on the Job Description.
The sift is due to take place on 22/10/2024.
Interview Arrangements
Interviews will be taking place on MS Teams.
At interview you will be assessed on your technical knowledge and experience and the following behaviours:
- Changing and Improving
- Managing a Quality Service
- Delivering at Pace
Interviews will be held 05/11/2024.
We will try to meet the dates set out in the advert. There may be occasions when these dates change. You will be provided with sufficient notice of the confirmed dates.
At the interview, the panel can then probe further and ask applicants to provide further specific examples that show how they best demonstrate their skills.
We reserve the right to raise the score required at any stage of the process to manage numbers.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment.
Behaviours:
The distinguishing Behaviours (the required skills, knowledge, and behaviours) for this role are set out in the Civil Service Behaviours Framework 2018 (Success Profiles - GOV.UK (www.gov.uk)) and should be referred to when making this application.
You are required, under the Behaviours approach, to describe how you have dealt with a specific situation.
You must give evidence of your knowledge, skills, and behaviours and how you have applied this, such as what you did or said and how you interacted with other people.
When you are giving your examples, do not spend too many words on description and background information. Avoid using general or unspecific statements. Instead say what the situation was, what you did, what your thought process was and what was the result.
This post is full time however those applicants who do or wish to work an alternative working pattern are welcome to apply. The preferred working pattern may or may not be available. You should discuss this with the vacancy holder.
Reasonable Adjustment:
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled persons, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
- Contact Government Recruitment Service via Charitycommissionrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
- Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.
Reserve Lists
If we have more successful candidates than available vacancies, we will hold a 12-month reserve list as standard.
During that time, we may use the list to fill the same, or similar roles with closely matching essential criteria, without further testing of merit. Any appointments from the Reserve list will be made in strict merit order.
Applying
We recognise everyone as an individual, accepting people for who they are and treating everyone fairly.
All applications for these vacancies must be made online. There are limited exceptions to this. Paper applications will only be considered if you have a disability that will prevent you from applying online. If this is the case, please email Charitycommissionrecruitment.grs@cabinetoffice.gov.uk
Once you have submitted your application it cannot be amended; only submit your application when you have completely finished and answered all the relevant questions.
Please note that late applications will not be accepted.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
New entrants are expected to join on the minimum of the pay band.
Concerns/Complaints
The Charity Commission’s recruitment processes are underpinned by the Civil Service Commissioner’s Recruitment Principles, which outlines that selection for appointment is made on merit based on fair and open competition.
If you feel your application has not been treated in accordance with the values in the Civil Service Code and/or if you feel the recruitment has been conducted in such a way that conflicts with the Civil Service Commissioner’s Recruitment Principles, and wish to make a complaint, then you should contact in the first instance hrselfservice@charitycommission.gov.uk.
If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web page here.
Feedback will only be provided if you attend an interview or assessment.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Victoria Bryant
- Email : recruitment@charitycommission.gov.uk
Recruitment team
- Email : charitycommissionrecruitment.grs@cabinetoffice.gov.uk
