Deputy IT Enablement Manager
Registers of Scotland
Apply before 11:55 pm on Sunday 6th October 2024
Details
Reference number
370919
Salary
£37,744 - £43,210
A
Civil Service Pension with an employer contribution of 28.97%
GBP
Job grade
Higher Executive Officer
Contract type
Permanent
Business area
RoS - Corporate - Digital
Type of role
Digital
Working pattern
Flexible working, Full-time
Number of jobs available
1
Contents
Location
We offer a hybrid working model that provides flexibility to our colleagues in terms of how they work, as long as it meets the needs of both the individual and the organisation. Whilst some opt to do the majority of their work from home, others opt to blend home and office working to suit their specific needs. Your contractual base will be either Meadowbank House, Edinburgh EH8 7AU or St Vincent Plaza, Glasgow G2 5LD. You may be required to visit one of these locations when it is deemed necessary, however this is role dependant.
About the job
Job summary
As a People Manager in IT Enablement, you will play a pivotal role in supporting and developing technical professionals. You will be responsible for fostering a positive and collaborate work environment, promoting professional growth and help support the successful delivery of IT initiatives with various stakeholders. This role requires strong leadership, communication, and interpersonal skills with an understanding of IT processes and technologies.
Job description
Your main duties will include:
• Management responsibilities of Executive Officers and Higher Executive Officers, including Analysts and Engineers.
• Provide guidance, support, coaching, training, and development opportunities to foster professional growth.
• Establish clear performance expectations, goals, and objectives for team members, and conduct regular 1:1 evaluations and feedback sessions.
• Support colleagues to perform at their best, managing under performance, conduct and capability issues in a timely manner.
• Role model a balanced approach to wellbeing and support others to do the same.
• Work closely with the Service Desk Operational Lead, Technical Project Managers and Agile Delivery Leads to ensure optimal utilisation of team members’ skills and capabilities.
• Work in the Cross Digital function to support IT contract and budget management.
• Identifying staffing needs and participate in the recruitment, selection, and onboarding of new team members.
• Foster a culture of collaboration, accountability, and continuous improvement within IT Enablement teams.
• Management responsibilities of Executive Officers and Higher Executive Officers, including Analysts and Engineers.
• Provide guidance, support, coaching, training, and development opportunities to foster professional growth.
• Establish clear performance expectations, goals, and objectives for team members, and conduct regular 1:1 evaluations and feedback sessions.
• Support colleagues to perform at their best, managing under performance, conduct and capability issues in a timely manner.
• Role model a balanced approach to wellbeing and support others to do the same.
• Work closely with the Service Desk Operational Lead, Technical Project Managers and Agile Delivery Leads to ensure optimal utilisation of team members’ skills and capabilities.
• Work in the Cross Digital function to support IT contract and budget management.
• Identifying staffing needs and participate in the recruitment, selection, and onboarding of new team members.
• Foster a culture of collaboration, accountability, and continuous improvement within IT Enablement teams.
Person specification
Essential criteria - Your Skills and Attributes for Success
Technical and professional
• Proven track record of management in a multi-disciplined area, with experience of:
o Driving and improving performance levels within a team.
o Tackling poor performance.
o Linking good people management practices to operational performance.
o Coaching and feedback
• Strong understanding of IT processes and technologies in a dynamic, and agile, environment.
Leading and communicating/Collaborating and partnering/Building capability for all (Engaging People cluster)
• Continually communicates with others, helping to clarify goals and activities and the links between these and strategic objectives.
• Strong leadership and influencing skills with the ability to work collaboratively with key stakeholders.
• Where applicable, identifies and develops all talented team members to support development and succession planning.
Changing and improving
• Deals with the challenge of difficult or complex change and supports others to do the same.
• Prepares for, and responds appropriately to, the range of possible effects that change may have on own role/team.
Analysis and making effective decisions
• Makes decisions when they are needed, even if they prove difficult or unpopular.
• Recognises scope of own authority for decision making and empowers team members to do the same.
Demonstrating commitment and drive
• Monitors and manages performance, maintaining quality standards.
• Coaches and supports others to set and achieve challenging goals for themselves.
Benefits
Alongside your salary of £37,744, Registers of Scotland contributes
£10,934 towards you being a member of the Civil Service Defined Benefit Pension scheme.
Find out what benefits a Civil Service Pension provides.
What can we offer you? – Benefits at RoS:
• We are a welcoming and inclusive community that functions on supportive practices such as Agile Coaches, Business Analysts, UX specialists and more.
• We offer a stimulating working environment and strongly believe that a diverse team is crucial to achieving our mission!
• Our team is ambitious, acts with integrity and demonstrates commitment to progress and impact. We nurture talent and reward success.
• We work in an agile way, which is applied across the whole organisation.
• RoS offers a generous annual leave entitlement. Starting with 26 days of holiday plus 12 days bank holidays (for a total of 38 days). We reward your commitment to us by increasing annual leave by +1 day per year, for up to +4 additional days on your entitlement, bringing your allowance to 42 days.
• We operate a 36-hour working week and offer flexible working arrangements (up to 30 hours flexi per month).
• We offer office locations in Edinburgh & Glasgow and currently offer a hybrid working model, having established we can successfully work remotely.
As part of the reward package, you will get access to:
• Civil Service pension at circa 29% contribution on the employer side.
• Service benefits, cycle to work scheme, discounted dental insurance, £100 eye care vouchers subsidised gym memberships, childcare vouchers, buying and selling annual leave, retail discounts and more!
• Family friendly leave policies (Maternity at *1-year full pay, Paternity Leave/Shared parental Leave/Special Leave & more) *after 1 year of continuous service.
• We offer continuous training and development opportunities, including being able to attend industry events.
• A generous salary range with pay progression arrangements is in place.
• You will have access to external counselling and external advice.
• We are a Disability Confident employer.
• We hold all three Investors in People awards: We Invest in People at Gold, We Invest in Wellbeing at Gold and Investors in Young People at Silver.
• We monitor equal opportunities and offer support where needed.
To find out more about our culture, benefits and further information, please click here.
• We are a welcoming and inclusive community that functions on supportive practices such as Agile Coaches, Business Analysts, UX specialists and more.
• We offer a stimulating working environment and strongly believe that a diverse team is crucial to achieving our mission!
• Our team is ambitious, acts with integrity and demonstrates commitment to progress and impact. We nurture talent and reward success.
• We work in an agile way, which is applied across the whole organisation.
• RoS offers a generous annual leave entitlement. Starting with 26 days of holiday plus 12 days bank holidays (for a total of 38 days). We reward your commitment to us by increasing annual leave by +1 day per year, for up to +4 additional days on your entitlement, bringing your allowance to 42 days.
• We operate a 36-hour working week and offer flexible working arrangements (up to 30 hours flexi per month).
• We offer office locations in Edinburgh & Glasgow and currently offer a hybrid working model, having established we can successfully work remotely.
As part of the reward package, you will get access to:
• Civil Service pension at circa 29% contribution on the employer side.
• Service benefits, cycle to work scheme, discounted dental insurance, £100 eye care vouchers subsidised gym memberships, childcare vouchers, buying and selling annual leave, retail discounts and more!
• Family friendly leave policies (Maternity at *1-year full pay, Paternity Leave/Shared parental Leave/Special Leave & more) *after 1 year of continuous service.
• We offer continuous training and development opportunities, including being able to attend industry events.
• A generous salary range with pay progression arrangements is in place.
• You will have access to external counselling and external advice.
• We are a Disability Confident employer.
• We hold all three Investors in People awards: We Invest in People at Gold, We Invest in Wellbeing at Gold and Investors in Young People at Silver.
• We monitor equal opportunities and offer support where needed.
To find out more about our culture, benefits and further information, please click here.
Things you need to know
Selection process details
How to apply
To apply, click on 'Apply now’ and complete our online application form. You will need to submit:
• A CV setting out your career history and how you meet the Technical and professional criteria required in the role (we recommend no more than 4 pages in length).
• In addition to your CV, answers providing evidence on how you meet the competencies.
Please note
• CVs that are not accompanied by answers to the competencies will not be scored.
• Competency answers exceeding 300 words will not be considered.
• We would strongly recommend that your answers are written in the STAR format (Situation, Task, Action & Result).
• We recommend that you work on your answers to the competencies using some form of word processing software such as MS Word or Google sheets, and then paste it in the boxes provided; the system will “time-out” and sign you off if you are inactive or spend over a certain amount of time in the application without saving your progress.
If we receive a high volume of applications, we may complete an initial sift on the Technical and professional criteria and Engaging People cluster.
For further information on the competencies, visit our Competency Framework.
Assessment
Candidates will be assessed against the essential criteria for the role as stated above. We will invite suitable candidates to an assessment centre week commencing 21st October, though this is subject to confirmation.
Assessments will be held in Meadowbank House, Edinburgh, and will include a competency-based interview and role play. Details of which will be shared with candidates who successful make it through the sift stage.
Assessments and appointments are made in line with the Civil Service Recruitment Principles, in strict merit order.
Indicative recruitment timetable
Closing date: Sunday 6th October, 23:59
Application Sift: W/C 7th October
Invites to assessment sent: 16th October
Assessment: 23rd and/or 24th October
* Please note dates may be subject to change.
Feedback will only be provided if you attend an interview or assessment.
To apply, click on 'Apply now’ and complete our online application form. You will need to submit:
• A CV setting out your career history and how you meet the Technical and professional criteria required in the role (we recommend no more than 4 pages in length).
• In addition to your CV, answers providing evidence on how you meet the competencies.
Please note
• CVs that are not accompanied by answers to the competencies will not be scored.
• Competency answers exceeding 300 words will not be considered.
• We would strongly recommend that your answers are written in the STAR format (Situation, Task, Action & Result).
• We recommend that you work on your answers to the competencies using some form of word processing software such as MS Word or Google sheets, and then paste it in the boxes provided; the system will “time-out” and sign you off if you are inactive or spend over a certain amount of time in the application without saving your progress.
If we receive a high volume of applications, we may complete an initial sift on the Technical and professional criteria and Engaging People cluster.
For further information on the competencies, visit our Competency Framework.
Assessment
Candidates will be assessed against the essential criteria for the role as stated above. We will invite suitable candidates to an assessment centre week commencing 21st October, though this is subject to confirmation.
Assessments will be held in Meadowbank House, Edinburgh, and will include a competency-based interview and role play. Details of which will be shared with candidates who successful make it through the sift stage.
Assessments and appointments are made in line with the Civil Service Recruitment Principles, in strict merit order.
Indicative recruitment timetable
Closing date: Sunday 6th October, 23:59
Application Sift: W/C 7th October
Invites to assessment sent: 16th October
Assessment: 23rd and/or 24th October
* Please note dates may be subject to change.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Medical
Successful candidates will be expected to have a medical.
Nationality requirements
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the
Civil Service People Plan (opens in a new window)
and the
Civil Service Diversity and Inclusion Strategy (opens in a new window).
Apply and further information
Once this job has closed, the job advert will no longer be available.
You may want to save a copy for your records.
Contact point for applicants
Job contact :
- Name : RoS Resourcing team
- Email : resourcing@ros.gov.uk
Recruitment team
- Email : resourcing@ros.gov.uk
Further information
Our recruitment processes are underpinned by the principle of selection for appointment through fair and open competition on the basis of merit, as outlined in the Civil Service Recruitment Principles.
If you feel your application has not been treated in accordance with the principles and you wish to make a complaint, you should contact:
Registers of Scotland, Meadowbank House, 153 London Road, Edinburgh, EH8 7AU, or e-mail resourcing@ros.gov.uk in the first instance.
If you are not satisfied with the response you receive from us, you can then contact the Office of the Civil Service Commissioners – the appropriate contact details will be provided with our response.
If you feel your application has not been treated in accordance with the principles and you wish to make a complaint, you should contact:
Registers of Scotland, Meadowbank House, 153 London Road, Edinburgh, EH8 7AU, or e-mail resourcing@ros.gov.uk in the first instance.
If you are not satisfied with the response you receive from us, you can then contact the Office of the Civil Service Commissioners – the appropriate contact details will be provided with our response.
