Head of People and Capability Casework Services

HM Treasury

Apply before 11:55 pm on Thursday 26th September 2024

 

Details

Reference number

368693

Salary

£55,760 - £65,000
London: £58,760 - £65,000 / National: £55,760 - £62,000. If the successful candidate is a current Civil Servant joining on level transfer, HM Treasury will honour their current substantive salary if higher.
A Civil Service Pension with an employer contribution of 28.97%

Job grade

Grade 7
Range E

Contract type

Permanent

Business area

HMT - Corporate Centre Group

Type of role

Human Resources

Working pattern

Flexible working, Full-time, Part-time

Number of jobs available

1

Contents

This post can be based in London (1 Horse Guards Road), Norwich (Rosebery Court) or Darlington (Feethams House).

Job summary

About HM Treasury

If you’re interested in making a difference to people’s lives, the Treasury can offer you an exciting opportunity to influence decision making that affects the whole of the UK. Working at the heart of government, we collaborate across government to promote responsible public spending and drive strong and sustainable economic growth.  

Our work ranges from protecting customers through the regulation of the financial sector, helping to reduce carbon emissions and creating a greener economy, to promoting British trade around the world and supporting people across the country on jobs, growth and more.  

We are part of the Darlington Economic Campus, a pioneering new cross-government hub which brings people together to play an active role in the most important issues of the day whilst working closer to the communities we serve. The campus provides the opportunity for people from all over the UK to help shape the future of the country, and our flexible working practices ensure you can collaborate effectively with our partners. It’s central government, made more accessible to you! 

Job description

About the Group

The Corporate Centre Group delivers a wide range of corporate services to enable people at HM Treasury and many of the other organisations who form part of the Treasury Group (including the Government Internal Audit Agency and the Debt Management Office) to operate effectively and efficiently. We are a diverse group, both in terms of our professions and in our ways of working. Our colleagues are based across 3 sites in London, Darlington and Norwich. 

The Corporate Centre Group consists of a range of teams and is led by two directors (one of Finance and one of Operations); 

Correspondence and Information Rights 
Finance & Commercial 
People & Capability 
Diversity, Inclusion & Belonging 
Treasury Business Solutions 
Multisite Darlington Economic Campus team
Exchequer Funds & Accounts team 

About the Team

Our People and Capability Team are a diverse team of HR professionals who provide critical support to the department across a number of areas. We provide expert advice to enable the department to achieve its wider aims, delivering everything from day-to-day support to transformational change. We work closely with senior leaders to make sure that our work genuinely supports and makes valuable contributions to the organisation. 
You would be part of a small and friendly  HR Business Partner and Casework team and as head of casework your will oversee the work of your team who work closely with managers to build their capability and confidence in getting the best out of the staff they manage, in particular when issues arise.

About the Job 

This is an ideal role for an HR specialist with experience of HR casework.  You will gain some real insight into the culture and ways of working in HMT, overseeing the work of our small in-house casework team.  We have a strong history of supporting our managers, particularly those who are first-time managers and who value the timely advice and support the team offers.  You will also have the opportunity to lead a project to replace our casework IT platform as part of a wider HR transformation programme.  You will also play a key role in bringing together the work of our small workplace adjustment team with our casework services team.

Key accountabilities

  1. Lead employee relations casework within HM Treasury, ensuring that managers are supported with accurate, timely and robust advice. Maximise use of statistical casework data, sharing trends appropriately with SCS.
  2. Provide expert, up-to-date advice and support to Treasury senior managers on employee relation casework matters. Stay abreast of current and emerging employment legislation and best practice at all times. Liaise with lawyers from Government Legal Department as appropriate.
  3. Oversee development, implementation, evaluation and communication of disciplinary and attendance management policies and procedures at HM Treasury, ensuring that policies meet departmental needs.
  4. Project lead the introduction of a new casework management system replacing the out of date access database.  Exploring and procurement of products to both assist in the management of casework and ensuring accurate record keeping whilst delivering value for money.
  5. Oversee the provision of workplace adjustments ensuring HMT adopts a best practice approach. Managing and supporting the workplace adjustments manager as appropriate
  6. Work closely with HRBP’s in supporting the business on employee issues assisting on specific areas such as restructures and machinery of government changes.
  7. Manage the commercial contracts linked to casework, ensuring they deliver value for money.
  8. Work with the wider Civil Service Casework community to share good practice.
  9. Line Manage the following direct reports in line with the Treasury Management Compact.
  • Two SEO Senior HR Advisers
  • Two HEO HR Advisers
  • One HEO workplace adjustments Manager
  • Two range C HR Adviser

Candidate Drop-In Session 
 
The hiring manager will be running a candidate drop-in session for this role to give you greater insight about the role as well as the chance to learn more about HM Treasury and ask any questions you may have. If you would like to join us, then use the appropriate link below to join the call at the right time. 

Thursday 19th September 2024 @ 11:30 - 12:30 Join the meeting now

If you would like to speak to the hiring manager informally prior to the closing date for applications to find out more about the job, please contact laura.mcarthur@hmtreasury.gov.uk

Person specification

We are looking for the below skills, experience and behaviours and we will ask you to demonstrate these in your application form. Please review the Candidate FAQ document that is attached to the advert for guidance on how to complete your application form.  

  1. Experience of overseeing a full range of HR casework, HR Policy and workplace adjustment activities, including experience of dealing successfully with situations at senior level and of a confidential and  sensitive nature. (Experience)
  2. Experience of successfully using Management Information to enhance casework activity and minimise risks.  (Making Effective Decisions)
  3. Strong relationship management skills, with a track record of influencing senior managers.  (Communicating and Influencing)
  4. Proven Line management experience demonstrating a wide mix of communications skills and leadership abilities across a diverse range of people and functions. (Leadership)

The lead criterion is: Experience

If we receive large volumes of applications, we will conduct an initial sift on the lead criterion only.

Required Qualifications:

CIPD qualified level 7 or equivalent experience in field of HR casework 

Candidate Guidance Support Session

We will be running an overview of Success Profiles and the STAR approach including top tips for the application and interview process and an opportunity to ask general questions around our recruitment practices. Please note that this session is not role specific, so we will be unable to answer specific questions about roles we are advertising. If you would like to join us, please use the link below to join the call at the right time.

Thursday 19th September 2024 @ 12:30 - 13:15 Join the meeting now

Qualifications

CIPD qualified level 7 or equivalent experience in field of HR casework

Behaviours

We'll assess you against these behaviours during the selection process:

  • Making Effective Decisions
  • Communicating and Influencing
  • Leadership
Alongside your salary of £55,760, HM Treasury contributes £16,153 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
  • 25 days’ annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant)  
  • Flexible working patterns (part-time, job-share, condensed hours)  
  • Generous parental and adoption leave package. 
  • A Civil Service Pension which provides an attractive pension, benefits for dependants and average employer contributions of 28%  
  • Onsite restaurant and coffee bar. The London office also offers a gym, showers and prayer room  
  • Access to a cycle-to-work salary sacrifice scheme, season ticket advances and payroll giving  
  • Access to a retail discounts and cashback site  
  • A Rental Deposit Advance Scheme to help meet the total costs of deposits for privately rented homes  
  • A range of active staff networks, based around interests and diversity

Flexible Working Arrangements

HM Treasury views flexible working as essential in enabling us to recruit and retain talented people, ensuring that they can enjoy a long-lasting career with us. All employees have the right to apply for flexible working and there are a range of options available including; part-time, compressed hours and job sharing. Additionally, we operate flexitime systems, allowing employees the flexibility to adjust their working patterns throughout the week which is subject to operational needs and line management approval.  

At HM Treasury we have an incredibly broad remit; our work touches every citizen of the country. So, it’s important our employees come from the widest possible range of backgrounds, bringing us the widest possible range of perspectives and ways of thinking. We are committed to ensuring that all staff can realise their potential and achieve a healthy work-life balance. 

HM Treasury operates an office based working approach across all Treasury sites - Darlington, London, and Norwich, and along with the rest of the Civil Service, has an expectation of a minimum of 60% attendance in the office, along with working remotely. This blended working approach allows you to work collaboratively, meet stakeholders face to face, support others and promotes a healthy work life balance (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. All our offices have been recently modernised and designed to collaborate and connect with colleagues as well as desk and quiet space to allow a range of ways to work.

The office working expectation is linked to the location of the role. If you apply to a post in a single location, then you will not be able to meet this expectation at any of our other sites or move your role to another location. 

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Recruitment Timeline 

Closing date: 26th September 2024

Shortlisting: From 27th September 2024

Interviews:  w/c 7th October 2024

This timeline is indicative and may be subject to change. We will inform you if there is a substantial change to the recruitment timeline. 

If your contact details change at any time during the selection process, please ensure you update your Civil Service Jobs Profile. 

Please note that only applications submitted through Civil Service Jobs will be accepted.

Location-Based Reserve Lists 

You will be placed on a reserve list if your application is successful, but we cannot offer you a post immediately. Where more than one location has been advertised, candidates will be approached for roles in merit order according to the first preferred location stated on your application form. 

Please note that a place on the reserve list does not guarantee an offer. We would still encourage you to apply for other HM Treasury opportunities that you are interested in. If you are offered a role in your first preferred location and you decline the offer or you are unable to take up the post within a reasonable timeframe, you will be removed from the reserve list, other than in exceptional circumstances. 

Eligibility Statement  

A candidate is not eligible to apply for a role in the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Checks will be performed as part of pre-employment checks in line with this. Please refer to the Candidate FAQ document attached to the advert for more information. 

Everyone working with government assets must complete Baseline Personnel Security Standard (BPSS) checks. Additionally, individuals appointed to the Treasury group will be subject to National Security Vetting. The level of security vetting required for this role is Counter Terrorist Check (CTC) 

To allow for meaningful checks to be carried out, applicants will need to have lived in the UK for at least 3 out of the past 5 years. In exceptional circumstances, a lack of residency would not be a bar to security clearance however the Department will need to consider eligibility on a case by case basis once the advert closing date has passed. 

Please read the Vetting Charter for information on what to expect during the vetting process and what will be expected from you.  Many areas of your life may be explored during your vetting journey, and it is important that every individual, regardless of their background and experiences, should feel comfortable going through this personal process, whilst having confidence that it is fair, proportionate, and inclusive.  

These short videos address common concerns and preconceptions which applicants may have about national security vetting.  If you have questions relating to security clearances, please contact HMTSecurityVetting@hmtreasury.gov.uk



Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : Laura McArthur
  • Email : laura.mcarthur@HMTreasury.gov.uk

Recruitment team

  • Email : hrrecruitment@hmtreasury.gov.uk

Further information

Complaints Process: Our recruitment process is underpinned by the principle of appointment based on fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners’ Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact HMT by email at: hrrecruitment@hmtreasury.gov.uk. If you are not satisfied with the response you receive, you can contact the Civil Service Commission, which regulates all Civil Service recruitment.

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