Senior Content Designer
HM Land Registry
Apply before 11:55 pm on Monday 30th September 2024
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About the job
Job summary
HM Land Registry's services form part of the critical national infrastructure, safeguarding land and property ownership valued at £7 trillion. This enables over £1 trillion worth of personal and commercial lending to be secured against property across England and Wales.
It is an exciting time for HM Land Registry as we continue on a major transformation programme. HMLR's ambition is to become the world’s leading land registry for speed, simplicity and an open approach to data.
We are looking for two senior content designers to join our design practice.
Job description
As a senior content designer, you will work as part of a multidisciplinary agile team with other digital and technical experts to deliver one or more digital services.
Together, you will be responsible for designing accessible, easy-to-use public services that work across multiple channels, devices, browsers and platforms.
Senior content designers at HM Land Registry:
- manage and quality control the creation, updating and reviewing of content at all stages of the end-to-end user journey
- start from discovery and work closely with senior user researchers, service designers and interaction designers across multiple projects and services
- work with other content professionals across HM Land Registry to make sure content is consistent and coherent across channels
- use evidence, data and research to make content decisions
- build relationships with senior stakeholders across HM Land Registry to advocate for user needs and build maturity in content design
- work with the wider project team to ensure that services meet the Government Service Standard, participating in services assessments as necessary to provide content design evidence to support the relevant points
- present and deliver their work within their agile team, at show and tells and at community critique and feedback sessions
Being a designer at HM Land Registry
You will be part of our maturing design community of practice, benefitting from:
- weekly community meetups
- regular design reviews (crits)
- weekly show and tells
- face to face design away days
- face to face design and user research away days
The content design team
You will also be a member of our friendly content design community of practice, taking part in things like:
- content design reviews (crits)
- knowledge sharing
- show and tells
- face to face content design away days
HMLR believes that a blended approach to where you work (with some time working from home, as well as in the office) has clear business benefits and may improve your experience. Therefore, we expect everyone to spend at least 60% of their working time in the office.
Where an individual taking up the responsibility will be based in Swansea Office, the ability to speak Welsh is desirable.
Please see all responsibilities listed in the candidate pack.
Person specification
Throughout the selection process, we will use Success Profiles to assess the following essential experience and technical skills.
Essential skills and experience:
- experience designing content for services, from concept to final delivery
- knowledge of what good end-to-end services look like and the importance of designing content in an inclusive, accessible way
- experience of making evidence-based decisions to meet user needs
- developing and contributing to high-level strategic content design for one or more projects, that may include activities such as audits, plans and quality assurance activity
- the ability to listen to the needs of senior technical and business stakeholders and interpret them in a way that is clear for everyone
- setting the guidelines and key performance metrics for content performance and show how you and the team have used that to create actionable insight
- show an understanding of how the projects content design strategy is linked to organisation’s objective
- translate user research insights to formulate hypotheses, identify constraints and make design decisions and communicate these effectively to senior stakeholders in the project team such as delivery managers, service owners and senior product managers
Technical skills
We'll assess you against these technical skills during the selection process:
- creating clear, consistent content strategies and plans for public services
- creating usable, responsive and accessible user interfaces with clearly designed content
Benefits
#WeAreHMLR
For more information about what its like to work here please see the following links:
Building our digital capability through Communities of Practice
Working for HM Land Registry/
We have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development, and flexible ways of working. We offer competitive pay and annual leave, attractive pension options and a wide range of other benefits.
- We have integrity – we value honesty, trust and doing the right thing in the right way.
- We drive innovation – we are forward-thinking, embrace change and are continually improving our processes.
- We are professional – we value and grow our knowledge and professional expertise
- We give assurance – we guarantee our services and provide confidence to the property market.
You can find more information on our rewards package on our website.
Things you need to know
Selection process details
We are working with our recruitment partner (Inspire People) for this campaign.
- Submit your CV on Inspire People’s website
- Inspire People will assess your CV and compile a longlist of applications for HM Land Registry to sift.
- If you progress through this stage, you will need to complete a short, pre-recorded video with Inspire People. Alternatively, you can provide written answers to the questions.
- HM Land Registry will then sift these applications.
Please make sure your CV outlines how you meet the essential experience and technical skills listed in this advert.
Hiring manager Q&A
We’re holding a hiring manager Q&A, so you can find out more about:
- the senior content designer role
- the design team
- what it’s like to work at HM Land Registry
Date and time: Wednesday 25 September at 12.30pm
Interview & pre-prepared task
If you are successful at sift stage, HM Land Registry will invite you to an interview using Microsoft Teams. During this interview, you will present a pre-prepared task. The task will help us understand how well you’re able to:
- create clear, consistent content strategies for public services
- create usable, responsible and accessible interfaces with clearly designed content
- explain your (content) design process
Interview dates: week commencing 14 October 2024
HMLR is accredited to the Disability Confidence Scheme, which denotes organisations which have a positive attitude towards disabled people. Disabled applicants who meet the minimum essential criteria at the shortlisting stage are guaranteed an invitation to interview. If any candidate requires the panel to consider a reasonable adjustment or there is anything else they would like the panel to take into consideration they are asked to notify Inspire of this at application stage where possible or during the application process as soon as it becomes a requirement.
You can find more information on how we use your personal data on our website
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Alison Whitehead - Inspire People
- Email : alison@inspirepeople.net
- Telephone : 0207 871 8555
Recruitment team
- Email : hrresourcingteam2@landregistry.gov.uk
Further information
