Market Research Manager
National Savings and Investments
Apply before 11:55 pm on Monday 30th September 2024
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About the job
Job summary
Purpose of role
To deliver market research that supports the implementation of NS&I’s Inspire & Invest strategy. The role holder will build and maintain relationships with teams across NS&I and deliver tailored market research activity that aligns to their strategic goals.
Job description
Person specification
Essential experience
- In-depth experience of managing and delivering multiple research projects within a commercial setting
- In-depth experience of a variety of research methodologies and the ability to accurately analyse and interpret research findings, and apply them to a business setting
- Experience managing a portfolio of internal customers
- Experience working with, and managing relationships with research agencies
- Substantial experience of presenting to senior audiences
Essential skills
- Excellent planning & organisational skills
- Ability to work with suppliers and clients
- Excellent communication & report writing skills
- Ability to manage projects and staff
Essential technical knowledge
- Knowledge of a wide range of current and emerging (market) research techniques
- Knowledge of statistics techniques (basic and advanced)
- Knowledge and experience of using statistical packages (e.g. SPSS) and survey platforms (e.g. Qualtrics)
- Advanced Excel and PowerPoint skills
Behaviours
We'll assess you against these behaviours during the selection process:
- Leadership
- Making Effective Decisions
- Managing a Quality Service
- Working Together
Benefits
NS&I is one of the largest savings organisations in the UK with more than 24 million customers and over £218 billion invested. We are both a government department and an Executive Agency of the Chancellor of the Exchequer. Our origins can be traced back more than 150 years to 1861.
A small company with a big reach, we offer a range of benefits including flexible working, great opportunities for development and a generous pension scheme. We care for colleagues, respect one another, invest in our people and manage talent effectively.
Some benefits of working at NS&I include:
- Learning and development tailored to your role
- An environment with flexible hybrid working options
- 9 day fortnight scheme
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
- Generous annual leave – starting at 25 days, increasing to 30 days
- Performance related variable pay bonus
- Enhanced maternity, paternity, adoption and shared parental leave
Things you need to know
Selection process details
To apply, please click the link on this advert and follow the steps to complete the application form.
We will sift applications based on your statement of suitability for each individual criteria stated below, up to 500 words, on how you meet the essential qualifications, skills and criteria for the role, as well as your job history.
- In-depth experience of managing and delivering multiple research projects within a commercial setting
- In-depth experience of a variety of research methodologies and the ability to accurately analyse and interpret research findings, and apply them to a business setting
- Experience working with, and managing relationships with research agencies
- Substantial experience of presenting to senior audiences
In the event of a large number of applicants, applications will be sifted on the following lead key criteria only:
- In-depth experience of a variety of research methodologies and the ability to accurately analyse and interpret research findings, and apply them to a business setting
Please note there is no expectation for you to meet the maximum word count provided for the statement. Feel free to use as many words as you need within the limit to demonstrate your experience in a concise and clear manner.
If shortlisted, you will be invited to attend a 1 hour panel interview via video call.
As part of this interview you will be asked to make a 15 minute presentation aimed at demonstrating your research capabilities and summarising key pieces of insights, as well as demonstrating your technical understanding.
Interviews will take place from 10th October 2024.
Note we are unable to accept CVs.
This role is subject to Baseline Personnel Security Standard and financial credit checks.
Reserve List
A reserve list may be held for a period of 12 months from which further appointments can be made.
Working for NS&I
NS&I is currently working in a hybrid way with colleagues expected to work in the office for 40% of their working month and this will be increasing to 60% of their working month in the summer of 2024. If you are applying to work in London, the role is currently based in Sanctuary Buildings, Great Smith Street, SW1P 3BT and in summer 2024 it is anticipated that NS&I will be moving out of Sanctuary Buildings and into another office within central London.
Any move to NS&I from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
If you are applying for a role at the same NS&I band as you are currently and the advertised salary of the role is higher, if you are successful, any salary increase will be at the discretion of NS&I and will be reviewed as part of the next annual pay review, in accordance with the NS&I employee handbook.
Note to existing permanent employees at NS&I - Please be aware that if you are a permanent employee appointed to a fixed term role, our recruiting principles ensure you will retain your permanent status at the end of this contract. However, you are not guaranteed to return to your original role. At the conclusion of this fixed term period, you may be redeployed to another suitable role at NS&I, offered retraining or will be given priority mover status to find another role in the civil service.
NS&I employees on a fixed term contract moving to another fixed term role, will continue to be employed for a fixed term to the end date of this role. You may apply for suitable roles within NS&I or the civil service.
Further information
Please visit our website http://nsandi-corporate.com/about-nsi for further details about NS&I.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : jobs@nsandi.com
- Email : jobs@nsandi.com
Recruitment team
- Email : jobs@nsandi.com
Further information
