Casework Officer (Ref: 92290)

HM Prison & Probation Service

Apply before 11:55 pm on Thursday 28th November 2024

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Details

Reference number

379008

Salary

£34,760 - £41,276

The national salary is £34,760 - £36,429, London salary is £37,802 - £41,276. Your salary will be dependent on your base location

A Civil Service Pension with an employer contribution of 28.97%

Job grade

Higher Executive Officer

HMPPS Band 5

Contract type

Permanent

Type of role

Administration / Corporate Support
Legal Services

Working pattern

Flexible working, Full-time

Location

East Midlands (England), East of England, London (region), North East England, North West England, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber

About the job

Job summary

This is a Nationally based role

Job description

Overview of the job

The role requires the management of casework systems which will include: drafting responses to correspondence, compiling information for ministerial submissions and litigation, and research on policy matters. They will provide monitoring of day to day delivery of case work support functions, including post handling; electronic scanning and uploading of documents and routine casework administrative tasks

The job holder will undertake casework of complex cases.

Summary

The post requires knowledge of casework processes and policies, an understanding of the issues involved in the management of high profile cases,

The post holder is also responsible for the quality assurance of the work of the casework support team.

This role requires the ability to meet tight deadlines, organise and prioritise casework targets and establish good working relationships with staff and stakeholders. The post holder will have excellent communication skills in order to perform this role to a high level.

Responsibilities, Activities & Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

Support the Head of Casework on defending judicial reviews brought by prisoners, liaising with legal advisers, Government Legal Department, and Counsel.
Prepare draft submissions, draft replies to PQs, press lines, Ministers cases and general correspondence in relation to casework
The post holder will need to liaise with numerous stakeholders in HMPPS / NPS and the wider MOJ, including prison and probation staff, policy colleagues and MOJ Legal Directorate
Personally manage reviews considering evidence, providing advice.
Represent the Service at case conferences with Counsel ensuring that the interests of the MOJ are protected
Act as a source of advice and assistance for colleagues
Personally manage a caseload that includes some high risk and occasionally high profile cases, ensuring that the reputation and interests of the Service are protected. Brief Senior Managers directly as required.
Responsible for signing off casework documents.
Engage with a range of business areas across the Service and in MOJ, raising litigation awareness and maintaining the good reputation of the Unit.
Ensure the case tracking system, is updated and accurate so as to enable accurate reports to be generated on numbers, outcomes and spend.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.

Person specification

Please refer to Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

Communicating and Influencing
Delivering at Pace
Making Effective Decisions
Managing a Quality Service
Working Together

Benefits

Alongside your salary of £34,760, HM Prison & Probation Service contributes £10,069 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Access to learning and development
A working environment that supports a range of flexible working options to enhance your work life balance
A working culture which encourages inclusion and diversity
A Civil Service pension with an employer contribution of 28.97%
Annual Leave
Public Holidays
Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours.

https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : SSCL Recruitment Enquiries Team
Email : Moj-recruitment-vetting-enquiries@gov.sscl.com
Telephone : 0845 241 5358

Recruitment team

Email : Moj-recruitment-vetting-enquiries@gov.sscl.com

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints

https://justicejobs.tal.net/vx/appcentre-1/brand-13/candidate/so/pm/1/pl/3/opp/92290-92290-Casework-Officer/en-GB