Defence Digital Programme Support Officer
Ministry of Defence
Apply before 11:55 pm on Monday 11th November 2024
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About the job
Job summary
Defence Digital ensures our Armed Forces remain among the most technologically advanced in the world. We do this by putting innovative and effective technology into the hands of over 200,000 users, from the boardroom to the front line.
We lead on cutting-edge data science, automation, and cybersecurity at scale. Our mission goes beyond the battlefield by leading humanitarian efforts and driving digital innovation that impacts lives across the globe.
Defence Digital forms part of Strategic Command which manages the MOD’s joint capabilities for the Army, RAF, and Royal Navy.
Watch our video to see what we do at Defence Digital!
Passionate about using your skills to make a critical difference? Your next career move could be here!
Job description
Defence Digital is a rewarding and dynamic place to work. We offer employees the opportunity to develop within their role and progress through the organisation via a number of Learning and Development opportunities and activities.
Our work is varied, interesting and most importantly it's impactful. You will be responsible for Supporting the Programme Delivery Manager and wider team to help with the control and processing of information, maintaining oversight of projects on behalf of the Senior Responsible Owner of the programme.
We are a friendly, diverse, and inclusive team of energetic and creative individuals and welcome those who can bring their talents and fresh perspectives to the team. You will work to provide assurance that projects are being delivered with a focus on performance, cost, and time across the programme.
It is crucial that you have strong organisational and information management skills and can work to tight deadlines. Communicating effectively is an integral part of how we do our job, and therefore having a high standard of interpersonal skills and ability to work as part of a multi-disciplinary team, is vital in this role.
Please note that this position is open to Sole UK Nationals only.
Person specification
Responsibilities:
- Supporting the programme team with managing visitor access requests onto site, including meeting and greeting visitors when required.
- Process and manage requests for access and registrations relating to the department IT system administration and maintaining user access lists across the programme, maintaining, and assuring records are up to date.
- Assist with and maintain appropriate systems to enable effective planning and scheduling of the programme.
- Assist in maintaining project controls and in producing project and programme reports for and on behalf of the Programme Delivery Manager and wider team.
- Responsible for project and programme file management using robust version control.
- Organise key project and programme meetings and provide secretariat support.
- Assist with maintaining the stakeholder log for internal and external stakeholders. Act as the focal point for programme responses to external or internal requests for information.
- Assist with the monitoring of programme spend and contribute to the compilation of budgets.
- Assist with and maintain risk and issue logs relating to the programme, escalating as appropriate.
Essential Criteria:
- Experience in use of Office collaborative tools, i.e., SharePoint, Excel, MS Teams.
- Knowledge and understanding of Project Management processes.
For further information on the role and responsibilities, please refer to the Project Delivery Capability Framework: Project Delivery Capability Framework - GOV.UK (www.gov.uk).
Behaviours
We'll assess you against these behaviours during the selection process:
- Leadership
- Working Together
- Managing a Quality Service
- Delivering at Pace
Technical skills
We'll assess you against these technical skills during the selection process:
- Change Control
- Knowledge Management
Benefits
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- 25 days annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service
- Ability to roll over up to 10 days annual leave per year
- In addition to 8 public holidays per year you will also receive leave for HM The King's birthday
- Minimum of 15 Days Special Leave in a rolling 12-month period to for volunteer military or emergency service reserve commitments
- Special Paid Leave for volunteering up to 6 days a year
- Enhanced parental and adoption leave
- Employee Assistance Programme to support your well-being
- Most sites have good travel links with free car parking; many also have other facilities such as a Sports & Social Club and Gyms
- Benefit Pension Scheme: Civil Service pension
- Please see Benefits link for more info: Civilian Discover My Benefits (mod.gov.uk)
Equality and Diversity
Our people are at the heart of everything we do at Defence Digital. It’s vital that our workforce reflects the diversity of both our audience and the wider society in the UK, so we’re proud to be an equal opportunities employer and we actively seek candidates from diverse backgrounds and communities. We also recognise the importance of a good work life balance, so we do everything we can to accommodate flexible working, including part-time and job shares for all our roles. Please let us know in your application or at any stage throughout the process if this is something you want to explore.
Professional Framework Statement
Defence Digital operates an organisation model in which every individual belongs to a Government Profession. The successful applicant will be posted into one of the defined Government Professions on Standard Terms of Reference for the grade. Defence Digital reserves the right to move individuals between roles, within their allocated profession, to meet the needs of the business and in support of agile resourcing. Within Defence Digital each profession is led by a Professional Head of Community who will lead professional development and support the Continuous Professional Development path for their group.
Learning & Development
In Defence Digital we have a strong learning and development ethos, supporting you to fulfil your potential by providing:
- Learning and development tailored to your role
- Professional and Personal Development of skills
- Access to thousands of training courses through Civil Service Learning, some free or paid by MOD
- Ability to obtain industry recognised qualifications supported by MOD
Hybrid Working
Due to the nature of the post and the high-class systems, that you will be using, you will be required to attend site daily. The successful candidate is required to carry out all their duties from a UK location and cannot do so from an overseas location at any time. This post is working 37 hours per week. Dependent on the ‘tasking’ and business need, there will be a requirement to travel to meetings within the UK (and may be potential occasional overseas visits).
Strategic Command is going through a significant transformation programme which aims to improve the way the Command conducts its business and delivers for Defence and the nation. As a consequence of this, all posts within Strategic Command Headquarters and in time the wider organisation, are/will be subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities. Throughout, the Command’s transformation programme is committed to following the MOD’s framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command’s personnel and Trade Unions.
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
‘London locations may attract locational allowances. The ‘Inner London Weighting RRA Allowance’ is £3,250 per annum and the ‘Outer London Weighting RRA Allowance’ is £1,750 per annum.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.
Things you need to know
Selection process details
At Defence Digital we are replacing a personal statement with evidence-based questions. This change allows you to better showcase your skills and expertise directly relevant to the role, ensuring a fairer and more efficient recruitment process. We believe this will give you the best opportunity to demonstrate your qualifications and strengths.
The answer to each question should be no longer than 500 words per question. Your CV and evidence-based questions will be scored 1-7 and will assess your suitability to be invited to interview.
To apply please complete the CV template provided on the CS Jobs dashboard, ensuring it highlights your relevance to the essential criteria. Your CV will be scored against the essential criteria, listed within the job advert.
Evidence Based Questions:
- Describe how you prioritise your work?
- Describe your experience of working with various stakeholders.
Please find below, a link to our video which gives you helpful tips and guidance on the CS Jobs application process:
Watch: How to apply on CS Jobs: Guide and Tips
When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.
Behaviours
At interview, you will be assessed against the following Success Profiles Behaviours/Technical Skills:
- Leadership
- Working Together
- Managing a Quality Service
- Delivering at Pace
Technical
We'll assess you against these technical skills during the interview process:
- Change Control
- Knowledge Management
Please note that the sift will take place W/C: 18/11/24, with interviews taking place, W/C: 25/11/24 and being held face to face at: MOD Main Building, Whitehall, London, SW1A 2HB. Please note, that these dates may be subject to change, depending on the volume of applications we receive. We will try and offer as much flexibility as we can, but it may not be possible to offer alternative dates for interviews or assessments.
AI Usage in Job Applications
We encourage the use of technology to streamline the job application process. Artificial Intelligence (AI) tools can be helpful in generating ideas, improving writing style, and increasing efficiency. However, it is essential that any content submitted as part of a job application is truthful, accurate, and a genuine reflection of the applicant’s qualifications and experiences. Any use of AI should be supplementary to your own knowledge and abilities. Ultimately, the application should demonstrate your unique skills and suitability for the role.
The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk .
As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.
Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Defence Digital Talent Acquisition Team
- Email : UKStratComDD-HR-TalentAcqDel@mod.gov.uk
Recruitment team
- Email : DBSCivPers-Resourcingteam3@mod.gov.uk
Further information
