Senior Internal Communications Officer
Gangmasters and Labour Abuse Authority
Apply before 11:55 pm on Sunday 3rd November 2024
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About the job
Job summary
We are seeking a highly skilled and versatile Senior Internal Communications Officer to take ownership and lead on delivery of our internal communications strategy. You will be responsible for developing, delivering, and managing communication initiatives that foster engagement, collaboration, and alignment across the organisation. A key part of your role will be introducing and utilising Microsoft Office 365 as the primary platform for our internal communications. You will play a pivotal role in ensuring clear, consistent, and effective communication while managing various tasks independently.
About the GLAA
At the Gangmasters and Labour Abuse Authority (GLAA), we provide exceptional service to the public, businesses, and workers in the fight to stop worker exploitation. We are seeking inspiring leaders who can set clear direction, role model exemplary leadership behaviours, and deliver our vital services to our wide range of beneficiaries with a focus on efficiency and excellence. Building a culture of belonging, we are committed to providing an experience that is inclusive, equitable and kind. We prioritise diversity and believe in a culture rooted in collaboration, growth and team cohesion. Everyday, everyone on the team contributes to stopping worker exploitation.
The GLAA is one of the principal investigative law enforcement bodies for labour exploitation in the UK. The GLAA ensures that workers in the UK are treated fairly, properly and are protected from abuse and exploitation. We have three core functions:
- Regulation - We regulate businesses that provide workers to the horticulture, agriculture, shellfish gathering and food processing and packaging sector. Our regulatory work includes operating a licencing scheme, undertaking inspections to ensure compliance with that scheme, and taking enforcement action where there are breaches.
- Prevention – We work with a broad range of stakeholders locally, nationally, and internationally to help prevent workers from being exploited.
- Enforcement - We investigate allegations of worker abuse under the Modern Slavery Act 2015. GLAA Officers conduct civil and criminal investigations and take enforcement action, including prosecutions and court orders to disrupt criminal activity. We also support victims who have been abused, in particular by ensuring they can access specialist help from our partners.
Job description
Why is this role important to GLAA
As the Senior Internal Communications Officer, you will be reporting to the Head of National Partnerships and Communications. Working in close collaboration with the People team you will be responsible for planning, developing and delivering all internal communications, campaigns and employee engagement activity across the GLAA.
As the Senior Internal Communications Officer, you will be responsible for:
- Internal communications strategy
- Develop, implement, and manage the internal communications strategy aligned with the GLAA’s goals.
- Write, edit, and circulate internal announcements, newsletters, updates, and presentations to support the GLAA’s vision and culture.
- Identify opportunities to improve employee engagement through innovative communication initiatives.
- Work with department heads and senior leadership team to ensure internal communications align with broader company objectives.
- Intranet management
- Lead the adoption of Microsoft Office 365, including SharePoint as the company's internal intranet platform.
- Manage the current intranet layout and content, ensuring a user-friendly experience for employees on the Umbraco platform.
- Create and maintain relevant and up-to-date content, including company news, policies, project updates, and department pages.
- Support employees in using Office 365 tools, ensuring seamless integration into daily workflows.
- Content design and creation
- Create and design visually appealing, engaging communication materials using a variety of formats (including text, video, graphics and infographics).
- Manage and execute internal email campaigns and ensure consistency in branding and messaging.
- Collaborate with departments to gather and share stories, successes, and important updates.
- Change management and employee engagement
- Act as a key communicator during organisational changes, ensuring transparency and clarity.
- Support the culture of the GLAA by organising and supporting the facilitation of internal events, virtual meetings and engagement activities.
- Conduct surveys, gather feedback, and measure the effectiveness of communication efforts to ensure continuous improvement.
- Collaboration and support
- Build strong relationships across departments, acting as the point of contact for internal communication needs.
- Provide professional advice and support to the GLAA’s senior leadership team and other colleagues on how best to engage with internal audiences using the government OASIS tool.
- Assist with crisis communications and share internal updates during emergencies or critical situations.
Why Join Us?
This is an exciting opportunity to take on a leadership role in internal communications while working independently to make a significant impact. You will have the autonomy to shape communication strategies, introduce new tools, and engage employees in innovative ways.
We are currently underrepresented by female, transgender, non-binary, ethnic minority and disabled colleagues, and are keen to change this, so welcome applications from all parts of the communities we serve.
If you are a proactive and resourceful communicator who thrives in a fast-paced environment, we encourage you to apply!
Person specification
When giving details in your employment history and personal statement you should highlight your experience in line with the criteria below:
Skills:
- Excellent written and verbal communication skills with the ability to convey complex information clearly and concisely.
- Proficiency in Microsoft Office 365, including SharePoint, Teams, OneDrive, and related tools.
- Strong graphic design and content creation skills using tools such as Adobe Creative Suite, Canva, or similar software.
- Project management skills with the ability to prioritise and manage multiple initiatives simultaneously.
- Analytical mindset to measure and improve the effectiveness of communications.
- Ability to build relationships, influence stakeholders, and work across multiple departments.
Experience:
- Proven experience in an internal communications, corporate communications, or related role (3-5+ years preferred).
- Experience working independently and managing projects autonomously.
- Experience introducing and managing intranet systems
Personal Attributes:
- Self-motivated and comfortable working independently.
- Creative problem solver with a high degree of initiative.
- Detail-oriented with a strong commitment to quality and accuracy.
- Adaptable and open to change, with a focus on continuous improvement.
- Excellent time management and organisational skills.
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Working Together
- Managing a Quality Service
Benefits
We offer a generous total package to our employees which includes the following:
- 32.5 days annual leave in addition to 8 public holidays
- Flexible public holiday scheme
- Choice of pension schemes, including access to the extremely generous Civil Service Pension, which also provides a death in service lump sum payment and a survivor’s pension payment
- Annual performance related bonus scheme
- Access to employee discounts
- Access to a wellbeing portal
- Employee assistance programme
- Access to mental health first aiders within the organisation
- Flexibility for working hours through the Flexitime scheme
- Hybrid working available
- Enhanced maternity and paternity benefits
- Commitment to employee development
Things you need to know
Selection process details
Application Information
As part of your application, you will be invited to complete an anonymised CV (including your career history, qualifications and experience), a Personal Statement (up to 1000 words) which demonstrates how you meet the criteria listed in the person specification, and 250 words for each of the required behaviours.
Application Guidance
Please access the following link for guidance on how to apply and how to complete a personal statement https://www.civil-service-careers.gov.uk/how-to-apply/
Sift Information
At Sift you will be assessed on your CV and the behaviours listed in the job advert.
The Sift will take place during w/c 4th of November 2024.
Interview Information
At interview, you will be assessed against the behaviours listed in the job advert. There will be a role specific task based assessment required as part of the interview process.
Interviews will take place w/c the 11th of November 2024.
AI Tools & Platforms
During the application process candidates are allowed to utilise AI (artificial intelligence) platforms and Tools to support them in writing their CV’s and Personal Statements. However, all information submitted must be factually accurate. This includes presenting the ideas and experience of others, or those generated by artificial intelligence, as your own. All presented information will be assessed at the Interview Stage.
Feedback will only be provided if you attend an interview or assessment.
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Nationality requirements
Working for the Civil Service
Diversity and Inclusion
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Contact point for applicants
Job contact :
- Name : recruitment@gla.gov.uk
- Email : recruitment@gla.gov.uk
Recruitment team
- Email : recruitment@gla.gov.uk
Further information
