Casework Administrator(Copy)
Gambling Commission
Apply before 11:55 pm on Wednesday 30th October 2024
Details
Reference number
375104
Salary
£26,000
A
Civil Service Pension with an employer contribution of 28.97%
GBP
Job grade
Administrative Officer
Contract type
Fixed term
Secondment
Secondment
Length of employment
12 months
Business area
GC - Enforcement and Intelligence
Type of role
Administration / Corporate Support
Working pattern
Full-time
Number of jobs available
1
Contents
Location
National
About the job
Job summary
Casework Administrator
Birmingham, West Midlands (with hybrid working)
We are seeking an experienced Administrator to join our team in Birmingham, on a fixed-term contract. As the Casework Administrator, you will contribute to the crucial work of our casework and investigations secretariat function.
The Benefits
- Salary of circa £26,000 per annum
- Civil service pension, with an employer contribution rate of 27%
- Flexible working
- Hybrid working, specific guidelines are to be agreed with line manager
- 26 days’ holiday and option to buy up to five days extra annual leave
Joining us means joining an organisation that is certified as a Great Place to work, respects work-life balance, is inclusive, and is completely dedicated to helping you achieve your full potential. Whether that’s through flexible working, really understanding how you work best or exposing you to real opportunities to challenge yourself, if you’re passionate about making your mark on the industry and on society, then we will help you do that.
Birmingham, West Midlands (with hybrid working)
We are seeking an experienced Administrator to join our team in Birmingham, on a fixed-term contract. As the Casework Administrator, you will contribute to the crucial work of our casework and investigations secretariat function.
The Benefits
- Salary of circa £26,000 per annum
- Civil service pension, with an employer contribution rate of 27%
- Flexible working
- Hybrid working, specific guidelines are to be agreed with line manager
- 26 days’ holiday and option to buy up to five days extra annual leave
Joining us means joining an organisation that is certified as a Great Place to work, respects work-life balance, is inclusive, and is completely dedicated to helping you achieve your full potential. Whether that’s through flexible working, really understanding how you work best or exposing you to real opportunities to challenge yourself, if you’re passionate about making your mark on the industry and on society, then we will help you do that.
Job description
Your Role
As the Casework Administrator within Enforcement, this administrative role is critical to ensuring that the Commission’s priorities are met, and focus remains on protecting consumers and raising standards.
Your role will also involve:
- Support the IMG CMG Co-ordinator in ensuring that all secretariat functions are delivered including effective planning, resourcing, monitoring, reporting and risk management.
- Attendance and secretariat support at casework meetings.
- Liaise with internal colleagues at all levels of the organisation.
- Assist in the delivery of quality assurance including monitoring the delivery of case management plans, future planning cycles and agreed actions.
- Working to tight deadlines and targets whilst managing a demanding administrative workload.
- Ability to arrange a high volume of meetings at short notice.
- Updating various action/tracker logs and tasks which are spreadsheet-based based and monitoring of group Outlook inboxes.
- Proofreading and letter preparation to support the IMG CMG Co-ordinator.
- Provide support to Senior Managers in the preparation of the Annual Report, Annual Review and monthly Chief Executive Officer Report to the Board.
- Monitor responses and delivery of lessons learned activity following finalisation of Complex Casework.
- Assist with ad hoc projects.
As the Casework Administrator within Enforcement, this administrative role is critical to ensuring that the Commission’s priorities are met, and focus remains on protecting consumers and raising standards.
Your role will also involve:
- Support the IMG CMG Co-ordinator in ensuring that all secretariat functions are delivered including effective planning, resourcing, monitoring, reporting and risk management.
- Attendance and secretariat support at casework meetings.
- Liaise with internal colleagues at all levels of the organisation.
- Assist in the delivery of quality assurance including monitoring the delivery of case management plans, future planning cycles and agreed actions.
- Working to tight deadlines and targets whilst managing a demanding administrative workload.
- Ability to arrange a high volume of meetings at short notice.
- Updating various action/tracker logs and tasks which are spreadsheet-based based and monitoring of group Outlook inboxes.
- Proofreading and letter preparation to support the IMG CMG Co-ordinator.
- Provide support to Senior Managers in the preparation of the Annual Report, Annual Review and monthly Chief Executive Officer Report to the Board.
- Monitor responses and delivery of lessons learned activity following finalisation of Complex Casework.
- Assist with ad hoc projects.
Person specification
About You
The successful candidate will have the following skills and experience:
- Experience of working in a dynamic environment.
- Experience of minute-taking.
- Ability to learn quickly and to think laterally and anticipate responses or actions in advance.
- Excellent planning and organisational skills with the ability to recognise and manage priorities.
- Ability to work with individuals at all levels of the Commission and able to strengthen existing relationships with external stakeholders.
- Previous experience working to tight deadlines and targets and managing a demanding administrative workload.
- Fully conversant with Microsoft Word, Excel, PowerPoint, internet and Outlook to an intermediate level.
Desirable:
- Project management experience in an operational environment.
- Good working knowledge of regulatory environments/operations.
- Proven analytical skills with the ability to summarise and communicate complex information and identify key points.
The successful candidate will have the following skills and experience:
- Experience of working in a dynamic environment.
- Experience of minute-taking.
- Ability to learn quickly and to think laterally and anticipate responses or actions in advance.
- Excellent planning and organisational skills with the ability to recognise and manage priorities.
- Ability to work with individuals at all levels of the Commission and able to strengthen existing relationships with external stakeholders.
- Previous experience working to tight deadlines and targets and managing a demanding administrative workload.
- Fully conversant with Microsoft Word, Excel, PowerPoint, internet and Outlook to an intermediate level.
Desirable:
- Project management experience in an operational environment.
- Good working knowledge of regulatory environments/operations.
- Proven analytical skills with the ability to summarise and communicate complex information and identify key points.
Benefits
Alongside your salary of £26,000, Gambling Commission contributes
£7,532 towards you being a member of the Civil Service Defined Benefit Pension scheme.
Find out what benefits a Civil Service Pension provides.
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
Things you need to know
Selection process details
About Us
Set up under the Gambling Act 2005, the Gambling Commission is committed to safeguarding the public against any detrimental impact brought about by gambling. We do this by keeping crime out, protecting children and vulnerable people and ensuring the commercial gambling industry is run fairly and openly. We work with the legal system, the public health system, community groups and the industry itself to understand how we can protect the interests of as many people as possible, as effectively as possible.
The closing date for this role is 25th October 2024.
PLEASE NOTE: ensure you have the right to work in the UK before applying. We are unable to provide sponsorship for visas currently.
Incomplete applications will be discounted from shortlisting. Please ensure your application is fully completed and submitted before logging out of your account.
We reserve the right to change the closing date depending on the number of responses received. Please submit your application as soon as possible to ensure it is considered in the selection process.
As the regulator of the National Lottery, there are some roles within the Commission that are prohibited from playing the National Lottery. This does not affect your family playing. We will let you know at interview if the role you have applied for is on the Prohibited List.
Other organisations may call this role Project Administrator, Team Administrator, Secretary, Executive Assistant Personal Assistant, EA, PA, Team Assistant, or Support Administrator.
So, if you’d like to join us as a Casework Administrator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Feedback will only be provided if you attend an interview or assessment.
Set up under the Gambling Act 2005, the Gambling Commission is committed to safeguarding the public against any detrimental impact brought about by gambling. We do this by keeping crime out, protecting children and vulnerable people and ensuring the commercial gambling industry is run fairly and openly. We work with the legal system, the public health system, community groups and the industry itself to understand how we can protect the interests of as many people as possible, as effectively as possible.
The closing date for this role is 25th October 2024.
PLEASE NOTE: ensure you have the right to work in the UK before applying. We are unable to provide sponsorship for visas currently.
Incomplete applications will be discounted from shortlisting. Please ensure your application is fully completed and submitted before logging out of your account.
We reserve the right to change the closing date depending on the number of responses received. Please submit your application as soon as possible to ensure it is considered in the selection process.
As the regulator of the National Lottery, there are some roles within the Commission that are prohibited from playing the National Lottery. This does not affect your family playing. We will let you know at interview if the role you have applied for is on the Prohibited List.
Other organisations may call this role Project Administrator, Team Administrator, Secretary, Executive Assistant Personal Assistant, EA, PA, Team Assistant, or Support Administrator.
So, if you’d like to join us as a Casework Administrator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
Working for the Civil Service
Please note this Post is NOT regulated by the Civil Service Commission.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the
Civil Service People Plan (opens in a new window)
and the
Civil Service Diversity and Inclusion Strategy (opens in a new window).
Apply and further information
Once this job has closed, the job advert will no longer be available.
You may want to save a copy for your records.
Contact point for applicants
Job contact :
- Name : recruitment@gamblingcommission.gov.uk
- Email : recruitment@gamblingcommission.gov.uk
Recruitment team
- Email : recruitment@gamblingcommission.gov.uk
