Counter Fraud Senior Operational Leaders
Department for Business and Trade
Apply before 11:55 pm on Friday 8th November 2024
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About the job
Job summary
During Covid-19, the government supported over 1.5m businesses with loans through the Bounce Back Loan Scheme (BBLS), supporting lending of over £46bn.
The goal of the Covid 19 counter-fraud enforcement team is to minimise the government’s loss from fraud arising in that book – either through prosecution of businesses and individuals or by the threat of such action forming a deterrent to such fraudulent behaviour.
We do this by using analytics to identify potentially fraudulent BBLS transactions, triaging those to determine those where enforcement may be the appropriate mechanism, investigating using powers under POCA and PACE, and then passing files for prosecution to the CPS.
Job description
We are recruiting two Counter Fraud Senior Operational Leaders to support the delivery of the enforcement element of the counter-fraud strategy for the Covid debt schemes.
These roles will report to the G6 Head of Enforcement Fraud.
Management of the (originally) c. £46bn BBLS portfolio is a key priority for the department, with a particular focus on fraud in the BBLS scheme where significant amounts of public money are at stake. Our counter-fraud strategy aims to reduce loss to the taxpayer through working with lenders, law enforcement and data analytics experts.
These posts are for an experienced Counter Fraud Senior Operational Leader to lead a part of DBTs operational counter-fraud delivery.
As an Operational leader the post-holder will be overseeing counter-fraud resourcing and delivery, both in-house and with delivery partners.
These roles will focus heavily on ensuring effective delivery of criminal and civil investigations which make up a key part of DBT’s response to COVID-19 fraud, both in house and through managed contracts with third parties. As such, detailed experience of leading fraud investigations (either law enforcement or in the public sector) is a key essential criteria, as is experience of working within internal/external stakeholders and driving Performance. Effective contract management experience is desirable.
Person specification
The key responsibilities will include:
- Build effective external partnerships and collaborate with other government departments and public bodies, and wider UK law enforcement, and lead the relationship with key stakeholders involved in the COVID-19 response including the Public Sector Fraud Authority, Counter Fraud Expert Service and the Insolvency Service.
- Role model exceptional leadership, working flexibly across boundaries, building capability, and undertaking regular activity to build and sustain engagement.
- Provide transformational leadership to the team and beyond – inspiring colleagues through demanding situations, transforming performance, and building high performing teams.
- Use performance management information, including performance measures to understand, predict and improve service performance.
- Oversight of day-to-day management of the 3rd party contracts (and any successor arrangements) and ensure that delivery is in line with strategic vision.
- Play a key role as a member of the Senior Leadership team to deliver and shape the direction of enforcement, working flexibly and at pace in a complex and a fast-moving environment.
- Provide visible, accessible and effective senior leadership, taking a personal lead in communicating messages with clarity and conviction across your own team and with other colleagues. Seeking feedback from colleagues, listening and acting on this.
- Co-ordinate the development of business-critical relationships, internally and with key partners and stakeholders e.g. law enforcement agencies. Working cross government to deliver national initiatives combatting serious and organised crime, including human trafficking and modern slavery.
- Build effective external partnerships and collaborate with other government departments and public bodies, and wider UK law enforcement, and lead the relationship with key stakeholders involved in the COVID-19 response including the Public Sector Fraud Authority, Counter Fraud Expert Service and the Insolvency Service.
- Direct and assure the lawful utilisation of POCA, PACE and other enforcement powers (civil and criminal), ensuring all legal, operational and reporting requirements are adhered to.
Essential Criteria
- Knowledge of the operational delivery of counter fraud enforcement and experience of leading counter fraud enforcement teams utilising both criminal and civil powers, either within law enforcement or a public sector body, including demonstrable experience of overseeing and leading civil and / or criminal enforcement activity including, but not limited to, investigations, disruption, intelligence gathering and dissemination.
- Experience and understanding of PACE, CPIA, POCA, IPA and other relevant enforcement legislation.
- Experience of operating at a senior level within a public sector body and able to translate departmental strategy into meaningful and measurable activity.
- Ability to analyse and report on performance metrics and flag and manage service delivery.
- Experience of driving performance in delivery of criminal and civil investigations to ensure Performance targets are met. Including experience of regular performance reviews, identifying risks to performance achievement and driving forward continuous improvement.
- Experience in reporting to Senior Civil Servants or other senior leadership governance boards, oversight committees etc.
- Ability to work collaboratively with a range of internal and external stakeholders.
Desirable Criteria
- Experience of working with external 3rd party suppliers and using strong contract management skills to ensure delivery through suppliers (including an understanding of contractual change control, including procurement of new service providers).
Behaviours
We'll assess you against these behaviours during the selection process:
- Leadership
- Managing a Quality Service
- Working Together
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an employer contribution of 27%
We recognise the challenges that people with (multiple) protected characteristics may experience on the job market and in their career progression. We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible, and we hope to attract applications from underrepresented groups, including ethnic minorities, people with a disability, and people with gender diverse identities.
Please refer to the attached candidate pack for further information on our benefits.
Things you need to know
Selection process details
Interviews for this vacancy will be conducted virtually. We will, however, consider in-person interviews by exception.
Please ensure that you check your emails regularly as all updates from us will be sent to you this way.
To apply for this post, you will be asked to complete the following as part of the online application:
- A CV setting out your career history, with key responsibilities and achievements. Provide employment history that relates to the essential criteria, and that any gaps in employment history within the last 2 years are explained. The CV should not exceed more than 2 x A4 pages.
- A Personal Statement of up to 750 words, explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role in reference to the essential criteria.
It is likely that the sift will take place 1-2 weeks after the closing date and interviews 3-5 weeks after the closing date though this is subject to change.
In the event of a large number of applicants, an initial short sift will be conducted on the Personal Statement against the essential criteria;
- Knowledge of the operational delivery of counter fraud enforcement and experience of leading counter fraud enforcement teams utilising both criminal and civil powers, either within law enforcement or a public sector body, including demonstrable experience of overseeing and leading civil and / or criminal enforcement activity including, but not limited to, investigations, disruption, intelligence gathering and dissemination.
Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview.
Reasonable Adjustments
We are committed to supporting candidates so they can perform at their best throughout the recruitment process. This includes making reasonable adjustments to our process. In order to request an adjustment:
Complete the ‘Assistance required’ section on the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process.
Alternatively contact the Government Recruitment Service at DBTrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Candidate Support
You may want to join a virtual Candidate Support Session. These sessions include helpful tips and advice on the recruitment process, from application to interview.
Please see attached Candidate Pack for further information on: Diversity and Inclusion; Benefits; Learning and Development; Working Patterns and what we deliver as a department.
Further Information:
- A reserve list may be held for a period of 12 months from which further appointments can be made. Reserve Lists will be for each location and appointments made in merit order based on location preferences.
- Any move to the Department for Business and Trade from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments.
- The Department will not consider sponsoring a visa or issuing a Certificate of Sponsorship. We are unable to offer advice on any Visa and Immigration cases.
- New entrants are expected to join on the minimum of the pay band.
- Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty. Any applicant who has details held on the IFD will be refused employment.
- A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
- Terms and Conditions are attached. Please take time to read the document to determine how these may affect you.
- Please note – the successful candidate will be expected to remain in post for a minimum of 18 months before being released for another role.
- This role may be considered as a secondment opportunity. Please reach out to the hiring manager listed at the bottom of this advert to discuss.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service /Disclosure Scotland/Access NI on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk
For further information on the Access NI confidential checking service telephone: the Access NI Helpline on 0300 200 7888 and ask to speak to the operations manager in confidence, or email accessni@ani.x.gsi.gov.uk
Vetting
The requirement for SC clearance is to have been present in the UK for at least 3 of the last 5 years. Failure to meet the residency requirements will result in your security clearance application being rejected.
For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting
Feedback
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Saima Sher
- Email : saima.sher@businessandtrade.gov.uk
Recruitment team
- Email : dbtrecruitment.grs@cabinetoffice.gov.uk
Further information
If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DBT by email: Resourcing@businessandtrade.gov.uk.
If you are not satisfied with the response you receive, you can contact the Civil Service Commission, which regulates all Civil Service recruitment.
For further information on bringing a complaint to the Civil Service Commission please visit their web pages: Click here to visit Civil Service Commission/Complaints
