MOD HEAD OFFICE PASS OFFICE MANAGER
Ministry of Defence
Apply before 11:55 pm on Tuesday 22nd October 2024
Details
Reference number
Salary
Job grade
Contract type
Business area
Type of role
Defence Operations
Risk Management
Security
Working pattern
Number of jobs available
Contents
Location
About the job
Job summary
The successful candidate will support the Ministry of Defence Head Office in the delivery of security services within the Main Building in Whitehall. A key deliverable will be the improvement of security services within Head Office in support of the wider security team, headed by the Principal Security Advisor. The post holder will need to develop strong working relationships with key stakeholders to ensure processes remain relevant and in accordance with security policy. The post holder will therefore require good written and verbal communication skills as they may also be required to deliver briefings and produce weekly reports for senior management on Pass Office outputs.
This position is advertised at 37 hours per week.
Job description
Management (with 2 existing members of staff of the same grade) of the Pass Office, which processes building pass applications, car parking requests and may also act as the first contact point for building residents seeking security advice.
Gaining a working knowledge of all tasks performed by the wider security team in order to be able to deal with initial queries.
Deliver security induction briefings and provide advice and education briefings to those seeking to access sensitive areas, material and systems in order to protect information.
Assist in maintaining a record of all individuals at Head Office who are security inducted and act as a point of contact for the confirmation of security clearances.
Being flexible in supporting the wider team in other key security work commensurate with your grade as directed by the deputy or Principal Security Advisor.
Person specification
Experience of working in a customer-facing administrative/management role.
Desirable Criteria
Experience of working in the Government Security profession, particularly in a advice/contact/security centre, guardroom or Pass Office or experience of working within the private security sector.
Experience or knowledge of working with sensitive information or material.
IT skills (knowledge of Excel, Outlook, Word)
Qualifications
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Making Effective Decisions
- Managing a Quality Service
- Delivering at Pace
- Working Together
We only ask for evidence of these behaviours on your application form:
- Communicating and Influencing
- Making Effective Decisions
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
- Gym facilities (following induction)
- Onsite creche
- generous annual leave allowance
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
‘London locations may attract locational allowances. The ‘Inner London Weighting RRA Allowance’ is £3,250 per annum and the ‘Outer London Weighting RRA Allowance’ is £1,750 per annum.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey – we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.
Things you need to know
Selection process details
Candidates will be asked to provide a CV and a 250 word (maximum) personal statement on how they meet the desirable criteria, which will be subject of a paper-sift. Those meeting or exceeding the threshold may then be invited for interview, which will be based on the Civil Service behaviours.
At Application Candidates will be assessed against the following Behaviours-
Communicating and Influencing
Making Effective Decisions
At Interview Candidates will be assessed against the following Behaviours-
Managing a Quality Service
Delivering at Pace
Working Together
When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.
The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk .
As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical.
As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.
Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Bill Hermitage
- Email : Bill.Hermitage100@mod.gov.uk
Recruitment team
- Email : DBSCivPers-Resourcingteam3@mod.gov.uk
Further information
info@csc.gov.uk.
