Operational Manager
Department for Energy Security & Net Zero
Apply before 11:55 pm on Friday 18th October 2024
Details
Reference number
Salary
Job grade
Contract type
Business area
Type of role
Working pattern
Number of jobs available
Contents
Location
About the job
Job summary
Do you want a career where you can make a real difference? Do you want to work at the forefront of current policy making decisions? Do you want to have an impact on the UK and beyond? If yes, then a career at the Department for Energy Security and Net Zero (DESNZ) could be for you.
Here at DESNZ we are delivering our mission to make the UK a clean energy superpower, with clean electricity by 2030 and accelerating the UK’s journey to net zero.
Our work is helping ensure clean energy for all, keep bills down and seize the opportunities to lead the world in new green industries, taking back control of our energy with Great British Energy and encouraging greater energy efficiency across the UK. The work of the department has never been more timely or relevant, and by joining us you will be part of making that difference.
Our work is varied, interesting and most importantly it's impactful. Our DESNZ Values are interwoven into everything we do; we are bold, we are collaborative, we are inclusive, and we learn. As a department we are committed to these values to build a culture where everyone can thrive
We offer great working benefits including a world-class pension, flexible working options and a career where your learning and development is taken seriously. We are enormously proud to be a Disability Confident Leader employer. We support candidates with adjustments throughout our recruitment process. Information about disability confidence and just some examples of the adjustments that you can request can be found in the reasonable adjustment section below.
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.
Find Out More
We regularly run events where you can find out more about the department and tips for the application and interview process. You can sign up for upcoming events here: https://forms.office.com/e/pqUhdr3L72 |
|
You can also follow our LinkedIn Careers Page: https://www.linkedin.com/showcase/desnz-careers/
Job description
The Central Drafting Unit is responsible for the co-ordination of correspondence to Ministers from MPs, stakeholders and the public, as well as stage 1 and 2 customer complaints. |
Person specification
Key responsibilities
· Implementing initiatives that engages staff and builds team capability
· Line management
· Quality assurance of draft responses
· Adhering to correspondence guidance and standards
· Engaging with officials across the Department
· Liaising with Private Office officials
· Supporting wider CDU workstreams and objectives
Skills and experience
- Strong written and interpersonal skills.
- Experience and knowledge of Word, Outlook and Excel will be beneficial.
- line management experience within an operational environment is essential.
- Experience of leading and motivating staff to achieve daily targets and meet shared key performance indicators
- Evidence of working in a fast-paced environment and across multiple workstreams
- Working collaboratively and effectively with a range of other managers and stakeholders to ensure customers receive a high-quality service
- Ability to work autonomously, when required, to resolve complex queries
Behaviours
We'll assess you against these behaviours during the selection process:
- Managing a Quality Service
- Working Together
- Delivering at Pace
Benefits
The Department for Energy Security and Net Zero offers a competitive mix of benefits including:
- A culture of flexible working, such as job sharing, homeworking and compressed hours.
- Automatic enrolment into the Civil Service Pension Scheme, with an employer contribution of 28.97%.
- A minimum of 25 days of paid annual leave, increasing by 1 day per year up to a maximum of 30.
- An extensive range of learning & professional development opportunities, which all staff are actively encouraged to pursue.
- Access to a range of retail, travel and lifestyle employee discounts.
- A hybrid office/home based working model where staff will spend a norm of 40-60% of their time in the office (minimum of 40%) over a month with flex dependent on balancing business and individual need.
Office attendance
The Department operates a discretionary hybrid working policy, which provides for a combination of working hours from your place of work and from your home in the UK. The current expectation for staff is to attend the office or non-home-based location for 40-60% of the time over the accounting period.
Things you need to know
Selection process details
As part of the application process you will be asked to complete a CV, personal statement and a number of behavioural statements.
Further details around what this will entail are listed on the application form.
Please use your personal statement (in no more than 500 words) to review the key requirements of the role and set out your experience against these requirements.
Please note - the CV incorporated into the application form is for information purposes only and will not be scored.
Applications will be sifted on behavioural statements and personal statement.
In the event of a large number of applicants, applications will be sifted on the lead behavioural statement - Managing a Quality Service.
Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview
The interview will consist of behaviour-based questions.
Interviewees will be asked to do a written exercise at interview, further details will be provided nearer the time.
Sift and interview dates
Expected Timeline subject to change
Sift dates: w/c 21/10/2024
Interview dates: w/c 28/10/2024
Interview Location: MS Teams.
Candidates are asked to note the above timetable, exercising flexibility through the recruitment and selection process.
Further Information
Reasonable Adjustment
We are proud to be a disability confident leader and we welcome applications from disabled candidates and candidates with long-term conditions.
Information about the Disability Confident Scheme (DCS) and some examples of adjustments that we offer to disabled candidates and candidates with long-term health conditions during our recruitment process can be found in our DESNZ Candidate Guidance. A DESNZ Plain Text Version of the guidance is also available.
We encourage candidates to discuss their adjustment needs by emailing the job contact which can be found under the contact point for applicants section.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
If successful and transferring from another Government Department a criminal record check may be carried out.
New entrants are expected to join on the minimum of the pay band.
A location-based reserve list of successful candidates will be kept for 12 months. Should another role become available within that period you may be offered this position.
Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.
Any move to the Department for Energy, Security and Net Zero from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility https://www.childcarechoices.gov.uk
DESNZ does not normally offer full home working (i.e. working at home); but we do offer a variety of flexible working options (including occasionally working from home).
DESNZ cannot offer Visa sponsorship to candidates through this campaign.
DESNZ holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Feedback
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Sarah Wells
- Email : sarah.wells@energysecurity.gov.uk
Recruitment team
- Email : desnzresourcing.grs@cabinetoffice.gov.uk
Further information
