Delivery Manager

Advisory, Conciliation and Arbitration Service

Apply before 11:55 pm on Wednesday 16th October 2024

 

Details

Reference number

371477

Salary

£43,019 - £50,336
National: £43,019 - £46,166 London: £47,189 - £50,336 The Civil Service pay remit and Acas pay policy will apply.
A Civil Service Pension with an employer contribution of 28.97%

Job grade

Senior Executive Officer
Grade 8

Contract type

Permanent

Business area

ACAS - Digital Data and Technology

Type of role

Digital
Operational Delivery

Working pattern

Flexible working, Full-time, Job share, Part-time, Compressed hours

Number of jobs available

1

Contents

Any Acas Office with an element of working from home. Please be aware that this role can only be worked in Great Britain and not overseas. You will be asked to express a location preference during the application process. Informal hybrid arrangements are available and the balance between home and workplace working is to be agreed with the line manager to achieve the right balance between collaboration, in-person engagement and flexibility.

Job summary

The purpose of this role is to:

  • Lead digital project and product teams, ensuring that delivery is to the correct quality, on time and on budget
  • Deliver elements of the role such as procurement, budget management and stakeholder engagement under guidance and mentorship of the Product Manager and Lead Delivery Manager.

You must meet the essential qualification requirement (Certified Scrum Master or Equivalent) in order to be eligible to apply for this role.

Job description

in this role you will:

  • Lead and plan delivery on digital workstreams, working with the product manager to make sure product goals are met.
  • Coach and support delivery teams to continually improve their processes, capability, and capacity, using an appropriate range of agile tools and techniques.
  • Provide support to colleagues across the business to help procure, plan, and deliver their digital projects.
  • Build relationships with colleagues across the business through facilitating collaborative activities or by providing specific support with planning or running agile projects.
  • Build strong links with the delivery manager community across government, and with colleagues in BEIS Digital team and Government Digital Services (GDS).
  • Advocate for the user, by presenting compelling evidence from user research within Acas to senior management and relevant external audiences; and making sure the insight the team produce is widely shared and used in decision making.
  • Actively engage in the delivery manager community of practice. Share knowledge and best practices with the group.

Who we are

Acas exists to make working life better for everyone in Britain. We are the experts in workplace matters, we’re impartial, so we’re not on anyone’s side. That means we’re working for everyone to help prevent and resolve workplace issues.

Acas helps employers and employees by providing information, advice, training, conciliation and other services that prevent or resolve workplace problems.


Acas has been recognised for its Diversity and Inclusion in the workplace from the Employers Network for Equality and Inclusion awards – Disability Confident Highly Commended; Pay Gap award winner and Overall winner for public sector organisations. Acas is committed to providing services and developing policies which embrace diversity, promote equality of opportunity and eliminate unlawful discrimination.

Person specification

Technical

Essential

  • Working knowledge using agile frameworks, values and principles to produce digital products (Lead).
  • Understands the impact of risks, issues, or dependencies on a team's work.
  • Takes responsibility and accountability for quality outcomes ensuring stakeholders and senior managers are informed on progress against milestones.

Desirable

  • Demonstrate knowledge in managing budget.

Experience

Essential

  • Experience leading a multidisciplinary delivery team (Lead).
  • Experience facilitating workshop, sprint events and meeting with stakeholders.
  • Experience improving team performance by monitoring and evaluating performance, identify areas for improvement, and implement changes.
  • Proven ability to balance competing priorities and negotiate solutions with stakeholders and teams.

Desirable

  • Coaching and mentoring team members to help them develop their skills and work more effectively in a collaborative environment.

Qualifications

Certified Scrum Master or Equivalent

Behaviours

We'll assess you against these behaviours during the selection process:

  • Making Effective Decisions
  • Working Together
  • Delivering at Pace
Alongside your salary of £43,019, Advisory, Conciliation and Arbitration Service contributes £12,462 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We’re big believers in rewarding people for the amazing work they do, take a look at some of the fantastic benefits we offer: 

  • Learning and Development;
  • Health and wellbeing;
  • Pension scheme;
  • Cycle to work scheme;
  • Interest free season ticket loans;
  • Volunteering opportunities.

Could you ask for any more?

You’ll have access to a Lifestyle website, where you’ll be able to grab savings over a wide range of products from holidays to your weekly shop. 

To find out more please check out - Working for Acas

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

How to apply

Please click on the 'Apply now' button.

As part of the application process, you will be asked to complete:

An evidence-based statement of suitability and CV reflecting the essential Experience and Technical requirements as listed in the Job Description. Your statement of suitability should be no longer than 1,250 words. It should avoid generalised assertions, instead including specific examples of achievements, explaining the degree of challenge, what you did and the outcomes.

A separate 250-word statement reflecting the desirable criteria.

Should a large number of applications be received, an initial sift may be conducted using the:

Lead Criteria:

  • Working knowledge using agile frameworks, values and principles to produce digital products.
  • Experience leading a multidisciplinary delivery team.

Candidates who pass the initial sift may be progressed to a full sift of all the above requirements or progressed straight to assessment/interview.

If a large number of applications meet the minimum standard an interview wait list may be created for this position. This means that if you have met the minimum requirements at sift you may be placed at a ‘Hold’ status for up to 12 months and if we are able to invite you to an interview we will be in touch.

Interview Details

If you have successfully passed sift, you will be invited to an interview via MS Teams which is likely to take place week commencing 28 October 2024. The interview will be a Behaviour, Strength, Technical and Experience interview and will also include a presentation. 

A reserve list will be created for this position, this means that if you have passed the interview, but we couldn’t offer you this position, you’ll be on a reserve list for 12 months if a similar position becomes available.

If a person with disabilities is put at a disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should:

  • Contact Acas HR Recruitment Service via HRRecruitment@acas.org.uk  as soon as possible before the closing date to discuss your needs.
  • Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need accessibility considerations to enter the building or interview room, for communications or adjustments for testing procedures. 


Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : HR Recruitment Team
  • Email : HRRecruitment@acas.org.uk

Recruitment team

  • Email : HRRecruitment@acas.org.uk

Further information

If you feel your application has not been treated in accordance with the Code and you wish to make a complaint, you should contact us on HRRecruitment@acas.org.uk in the first instance. If you are not satisfied with the response you receive from us, you can contact the Civil Service Commission.

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